Client Care
Privacy & Cancellation Policy

A respectful approach to our shared time is very important to me. Since I carefully prepare each treatment and reserve this time specifically for you, I kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment.

This gives me the opportunity to offer the slot to another client who may need it. Please understand that cancellations made with less than 24 hours' notice, or missed appointments, may incur a cancellation fee. Thank you for your understanding and your support.

The protection of your personal data is a top priority at Causeway Treatments. I process your information strictly in accordance with UK GDPR regulations.

• Data Controller: William Fischer, Causeway Treatments, Castle Anam Cara, 26 Circular Road, Castlerock, COLERAINE, BT51 4XA.

• Purpose of Data Processing: Contact details and health-related information are collected solely for the purpose of individual appointment scheduling and to ensure the safe, professional delivery of your treatment.

• Confidentiality: Your data is kept strictly confidential and will never be shared with third parties.

• Your Rights: You have the right to request access to your stored data at any time, as well as the right to have it corrected or deleted, provided this does not conflict with legal retention obligations.

If you have any questions regarding your privacy or the procedures in my practice, please feel free to reach out to me at any time.